Privacy Policy

YOUR INFORMATION

Privacy matters.

This policy describes how Mobiles Upgrade, an independent retailer, may process personal information through its website and customer interactions. It is not an Apple Inc. privacy policy.

Information we collect

When you browse, enquire or place an order, we may receive information such as your name, contact details, device preferences, shipping and billing address, order records and messages you send us. WordPress, WooCommerce and hosting services may also process technical data such as IP addresses, browser/device information and cookies for site functionality and security.

How information is used

We use information as needed to respond to questions, confirm stock and prices, process legitimate orders, coordinate shipping, provide customer support, maintain the website and investigate fraud or security concerns.

Payments and service providers

Checkout and payment methods may involve payment processors or other service providers. We do not claim to operate Apple’s payment system or services. Providers may process data under their own notices. Verify the payment provider and transaction details during checkout.

Cookies and analytics

Essential session, cart and security cookies may be used. Other analytics or promotional technologies, if enabled, may also collect technical data. Your browser controls can limit some cookies, though checkout and cart functions may be affected.

Sharing and retention

Information may be shared when necessary with hosting, technical support, payment, fulfillment and delivery providers, or as required by law. We retain records only as reasonably required for our legitimate business needs, disputes, fraud prevention or legal obligations, subject to applicable law.

Your choices

You may contact us to ask about information related to you or to exercise rights available under applicable law, including requests to access or correct it. We may need to verify identity and retain records required by law.

Contact

For privacy questions call (213) 838-3241. This notice should be reviewed when the store’s actual checkout, analytics and payment providers are finalized.