Terms & Conditions

WEBSITE & STORE TERMS

Clear information. Confident choices.

These terms concern use of Mobiles Upgrade’s website and requests to purchase devices. Mobiles Upgrade is an independent retailer, not Apple Inc. or an official Apple Store.

Product descriptions

Product pages contain model information, illustrative 3D visuals and reference photographs. Specifications, software features, colors, storage configurations and supported networks can vary by model, country and software version. Confirm your exact device and configuration before purchasing.

Prices, availability and orders

Published product references do not guarantee available stock or an accepted order. Price, taxes, fees, condition, included items and delivery options should be explicitly confirmed before payment. Submission of an enquiry does not obligate either party to complete a transaction.

Payments

Only use payment methods confirmed through an authorized checkout or direct communication with the retailer. Payment verification and fraud prevention checks may be required. Do not provide payment-card credentials through informal messages.

Delivery, returns and warranty

Delivery arrangements and 24-hour delivery eligibility are described in our Delivery and Shipping Policy pages. Return and warranty terms should be agreed before purchase and are described in our Returns & Refunds page. Applicable legal consumer rights remain in effect.

Intellectual property and affiliation

Apple, iPhone and associated trademarks belong to Apple Inc. Product photography may be used as identifiable reference material where permitted. All original site copy, layout and store branding are separate from Apple. This site should not be mistaken for an official Apple-operated storefront.

Website information and updates

We may revise site information and terms to reflect current store practices. We aim for accurate details but may correct errors and will confirm material order terms before an order is accepted. Mandatory legal protections are not waived.

Contact

For questions please call (213) 838-3241.